Accessibility

We want this shop to be usable if you browse with a keyboard, a screen reader, a magnifier, or with motion turned off. This page says what we have done and what we know is not yet good enough.

What is built in

• Contrast. Body text on the page background measures approximately 17:1. Button text on the accent colour measures approximately 6.1:1. Both exceed the WCAG 2.2 AA requirement of 4.5:1 for normal text.
• Keyboard. Every link, button, menu, accordion and form field is reachable and operable with a keyboard, in a sensible order, with a visible focus ring. A skip link to the main content is the first thing in the tab order.
• Screen readers. Pages use real headings in order, real lists, real tables with header cells, and labelled form fields. Menus, breadcrumbs and pagination are marked up as navigation with names.
• Images. Every product and editorial photograph has alternative text that describes the piece — its colour, its material and its construction — rather than repeating the product name. Purely decorative graphics are hidden from assistive technology.
• Motion. If your system is set to reduce motion, the hero video is not loaded and all animation and scroll-reveal is switched off. The video is muted, carries no information, and is never the only way to see something.
• Zoom and reflow. Text is set in relative units and the layout reflows to a single column. Pages work at 400% zoom and at a 320px viewport width without horizontal scrolling.
• No traps. No content flashes, no carousel moves on its own, no dialog opens without a keyboard-reachable close, and nothing is conveyed by colour alone — a sold-out piece says “Sold out” in words.

What we know is imperfect

• Some product photography is low-key by design, with deep shadow. The alternative text carries the detail, but the images themselves are darker than a neutral studio shot.
• The staggered layout on wide screens puts product cards at different vertical positions. The reading and tab order follows the source order, which is the catalogue order, so it may not match top-to-bottom visual order on very wide displays.
• Parts of the checkout and account area are generated by the underlying shop platform. We have restyled them for contrast and focus visibility, but we do not control every attribute they output.

Tell us about a barrier

If something on this site stops you doing what you came to do, email support@aivelo.shop with Accessibility in the subject line. Tell us the page and what happened, and what you were using if you know. We acknowledge within one working day.

If you cannot complete an order because of a barrier on this site, email us and we will take the order and answer any question about fit or fibre by email instead.

Standard we are working to

We are working to the Web Content Accessibility Guidelines 2.2 at level AA. We have tested the pages above by keyboard, with a screen reader, at 400% zoom and with reduced motion enabled. We have not commissioned an independent audit, so this is our own assessment and not a certified conformance claim.